FAQ

Frequently asked questions

How do custom orders work?

Send us your design (or just describe your idea) through our custom order form. We'll email a proof, and nothing prints until you approve it.

Is there a minimum order?

[Fill in: minimum quantity for custom orders, if any.]

How long does it take?

[Fill in: typical turnaround, e.g. 7 to 10 business days after proof approval.]

Do you offer group or bulk pricing?

Yes. For orders of 12 or more, reach out at collectiveapparelllc@gmail.com and we'll put together a quote.

What sizes do you carry?

Most designs come in S to 2XL. [Fill in: youth sizes or 3XL+ if available.]

How should I wash my shirt?

Turn it inside out, wash cold, and tumble dry low. Skip the bleach and don't iron directly on the print.

Can I return a custom order?

Custom items are made just for you, so they're final sale. If something arrives damaged or printed incorrectly, let us know within 7 days and we'll make it right.

Do you offer local pickup?

[Fill in: yes/no and pickup details.]

Still have questions?

Call or text Martha at 330 763 1278 or Marilyn at 330 763 1849, or send us a message.